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Chargeback guide

Using Authorize.net and got a chargeback? What to do

Authorize.net, Jul 27, 2026, 5 min read

Authorize.net is your gateway, not the party that decides the dispute. The notice will name a network and a reason code, and it will carry a processor deadline. Start from that code, not from a generic template. For fraud, lead with authorization proof. For not received, lead with a delivery scan. For not as described, lead with the purchase-date record. File the PDF through the process on your notice, before the processor date.

When you are ready, generate the letter for your code. $15 flat, about five minutes, Visa and Mastercard.

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